Closed captioning inquiries should be directed to the following:

Phone: (616) 364-8722

We will make every effort to respond or otherwise resolve your inquiry within 24 hours or 1 business day.

Written closed captioning complaints should be directed to the following:

David Honeywell
Director of Technology
3117 Plaza Dr. NE
Grand Rapids, MI 49525
Phone: (616) 364-8722

Before sending a formal written complaint, we recommend you first submit an inquiry. We may be able to resolve your problem immediately without the need for a formal complaint. In any event, we will respond to your complaint within 30 days.

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